Cobloc

Privacy policy

Effective 30 September 2026 · Published by A62 · Contact: contact@a62.store

Cobloc helps the neighbours of a building collect monthly fees, keep shared accounts and run building life. This page says what we collect, who sees it, and what you can do about it.

Who is responsible

A62 publishes Cobloc and is responsible for your data. Write to contact@a62.store for any question about your data.

What we collect

• Your account: email address and password (to sign in), name, phone number, preferred language.
• Your home: which home you belong to, owner or tenant, head of home, dates you joined or left. If you choose to give them: family size, car plates, an emergency contact, a note to the building's responsible, and the landlord's contact details.
• Building records: payments and expenses recorded for your building, with who recorded them, and the photos of receipts attached to them.
• Building life: problems you report, notices and answers you post, poll votes (one per home), words sent to a neighbour, and photos you add to them.
• Creating a building: your role, phone number, the building's address and map pin, a photo of the entrance and, if you add one, a proof photo.
• Other people's details you type: a building's staff (name, role, phone, pay), a repairer's name and phone, an emergency contact or a landlord. Only add them if they agree.
• Your phone: a notification token and your phone's language, so we can send you notifications.
• Crash reports: when the app breaks, technical details of the error and of the phone (model, system version). No name, email, phone number or IP address is kept in them.

We do not use your location (the building's pin is placed by hand), we do not read your contacts, we show no ads and we do not sell data.

Who can see what

• Neighbours in your building: your home's family name and, if the responsible allows it, first names and phone numbers. Everyone in the building sees the same shared accounts (payments, expenses, receipts).
• People in your home: your home's details and its members.
• The building's responsible: the details needed to manage the building: members, join requests, home details, the landlord's contact.
• Words to a neighbour: the sender is hidden. If the receiver reports a word, the building's responsible sees who sent it.
• The Cobloc team: building requests and what is needed to answer support questions. Every team action is logged.

Why we use it

Only to run the service you asked for: sign you in, show each building its members and shared accounts, send notifications, check that a new building is real, and fix errors. The legal basis is the service you signed up for and, for crash reports, our legitimate interest in keeping the app working.

Where it is kept, and by whom

• Supabase (database, sign-in, photos): servers in the European Union (Ireland).
• Google Firebase Cloud Messaging: delivers notifications to your phone.
• Sentry: crash reports, stored in the European Union (Germany).
• OpenStreetMap: map tiles are loaded from OpenStreetMap when a map is shown, which lets it see your IP address.

Your data travels encrypted between your phone and these services.

How long we keep it

We keep your data while you have an account. A building's accounts are its shared history: payments, expenses and photos are never changed or deleted, only corrected by a new line. The rest follows the rules below.

Deleting your account

In the app: Me → Delete my account. Without the app: see how to ask for deletion.

• Erased: your name, phone number, email, picture, sign-in account, notification tokens, your notifications, your household details, your waiting requests.
• Kept, without your name: payments and expenses, problem reports, notices, votes and words, and every photo you uploaded (receipts, problems, notices, building requests). They belong to the building's shared records. They then show "a former resident".

A building's responsible must hand the building over to someone else before deleting their account.

Your rights

You can see and correct most of your details in the app. You can ask us for a copy of your data, a correction, or deletion, or object to a use, by writing to contact@a62.store. We answer within 30 days. In Algeria you can also complain to the ANPDP (national authority for the protection of personal data).

Children

Cobloc is for people aged 18 and over.

Changes

If this policy changes, we update the date above and tell you in the app before an important change applies.